Returns Policy

You may return all new, unopened items within 5 days of delivery for an exchange. 

For shoes, they must not be worn on a court or hard surface of any kind. They must be returned in brand new condition so we can sell them as new.

Any racquet exchanges must be returned with the plastic on the handle as well as the promotional material attached to the string. If the racquet has been hit with and there is ball fluff on the strings we will be unable to exchange the item.

You should expect to receive confirmation within two working days one we have received it. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your store credit once we've received and processed the returned item.

Warranty

All racquets we sell come with the suppliers one year guarantee provided the racquet has not come into contact with anything other than a tennis ball.

All other gear comes with the usual protection under the Consumer Guarantees Act. It will vary from product to product.